UK Shipping Costs:

Free shipping in the UK

Inter­national Shipping Costs:

Royal Mail £10 per order. This is an untracked service and does not provide a signature upon delivery. Please note that it may take longer for some international orders to arrive.

Delivery is 10-15 days after order.  If a delay is expected we will notify you as soon as possible


Due to the bespoke nature of most of the products we sell, all cancellations must be made within 24 hours of your order being placed. After this time, your order will have entered production

Returns & Refunds:

  • If you’re not 100% happy with your product, you can send it back within 14 days of the shipment date – please email hello@onlinemerch.co.uk for a return number.
  • Products must be sent back unworn and unwashed, in the condition they arrived.
  • The item cost (excluding shipping fees) will be refunded once received, or may be exchanged for another item of equal value.
  • We do not cover return shipping fees.
  • Credit card refunds can take 5-10 business days to process, depending on your bank, and PayPal refunds are received instantly.